www.eiengineering.com.au Privacy Policy

This Privacy Policy was last updated on 16/10/2020 and is effective as of that date.

Welcome to the Privacy Policy for Earthmoving Industry Engineering Pty Ltd trading as eiengineering (“we” or “us” or “eiengineering”) website located at www.eiengineering.com.au (this “Website”). We appreciate your interest in this Website. This Privacy Policy applies and is limited to the treatment of information that is collected via this Website.

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

General and Policy Updates

eiengineering takes the privacy of your personal information very seriously and will use your personal information in accordance with this Privacy Policy. Please review this Privacy Policy carefully. We may revise this Privacy Policy over time. If we make material changes, we will notify you by posting a revised Privacy Policy on our Website. Please check this Website from time to time for the most current version of our Privacy Policy. Your continued use of this Website after we have provided notice of such changes as described above constitutes your acceptance of such changes.

Information We Collect

You may be asked to provide personal information such as your first and last name, company name, email address, phone number and address. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

eiengineering’s web servers automatically collect Website usage information from you when you visit this Website. Website usage information informs us about how our visitors use and navigate this Website, including the number and frequency of visitors on each Web Page, their Internet Protocol addresses, the length of their stays and the actions they take. Certain pages of this Website may use cookies and clear graphics interchange format images (GIFs) to track and store your information for the purposes described in this policy and to allow us to recognize you as a registered user if you return to this Website using the same computer and browser. A cookie is a tiny element of data that a Website can send to your browser, which may then be stored on your hard drive so that the eiengineering server can recognise when you return. You can erase or block this information from your computer if you want to.

eiengineering may elect to use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, to help us analyze how you use the Website. The information generated by the cookie about use of the website (including your IP address) will be transmitted to and stored by Google on servers owned by Google. Google will use this information for the purpose of evaluating use of the website, compiling reports on website activity for website operators and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. The collected data is not tied to any single individual, no individual profiles are created, and Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on their browser; however, please note that if you do this you may not be able to use the full functionality of this Website.


This Website is directed towards adults. eiengineering does not (a) knowingly collect, use, or disclose information from children under the age of 13, (b) have actual knowledge that it is collecting, using, or disclosing personal information from children under 13, and (c) have actual knowledge that it is collecting personal information directly from users of another website or online service directed to children under the age of 13.

How We Use the Information Collected

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

We may combine the personal information you provide eiengineering with other information about you that is available to us, including information from other sources (e.g. offline data or data obtained from third parties). The ways that eiengineering may use your information include (a) to respond to your specific enquiries; (b) to troubleshoot any issues with respect to your use of this Website; (c) to provide you with information on eiengineering products and services, either on a personalised or aggregate basis; (d) to give Website editors anonymous, aggregate information that is useful for developing new features and products for our visitors and to improve the content and navigation on this Website.

We may share your personal information with trusted third parties such as our third party website developer, and internal marketing administrators for the purposes described above.

We may also disclose information to respond to legal requirements or requests, enforce our policies, and protect the rights, property and safety of eiengineering. Such information will be disclosed in accordance with applicable laws and regulations.

We disclose information to law enforcement, governmental agencies, or third-parties authorised by law, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Website user to legal liability. In such events, we will disclose information that we believe to be relevant and necessary to the investigation or inquiry.

We may disclose your personal information, any communications sent or received by you, and any other information that we may have about you to prevent, investigate, identify persons or organisations potentially involved in activity that appears to us to be illegal, or we believe may expose us to legal liability. Additionally, we may disclose personal information in situations that we believe to be emergencies involving potential threats to the physical safety or any person or property if we believe that the information in any way relates to that threat.

In the event we are engaged in or contemplating a merger or other corporate acquisition with another business entity, personal information may be disclosed to and would likely be acquired by the other business entity.

Your Ability to Choose

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

We communicate with you to provide information, products and services that you have requested. It is your choice to send us these requests. Through your internet browser, you may have the option to reject this Website’s cookies and still use this Website. However, your access to this Website will be limited. You may always opt out of receiving marketing emails by following the instructions on the marketing email.


eiengineering utilises reasonable security measures designed to secure your information. Servers where personal information is stored are password and firewall-protected, and access is limited to those employees and independent contractors with a need to know and only for the purposes identified above. We maintain safeguards intended to protect the security, integrity, and privacy of these servers and of your personal information. While we have implemented reasonable security measures to safeguard personal information, please keep in mind that “perfect security” does not exist on the Internet.

Third party links

There may be third party websites that you may link to from this Website. For example, we allow you to link to Facebook, Instagram and various other social media sites from this Website. However, eiengineering has no control over these linked websites and they each have separate privacy and data collection practices, independent of eiengineering. These social media websites may track your browsing activity across this Website as well as across other sites you visit. eiengineering has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such websites. These linked websites are only for your convenience and you therefore access them at your own risk.

Contact Information

eiengineering has procedures to help you make sure that your information is accurate, current and complete. If you desire to correct any such information or if you have any questions or comments regarding this Privacy Policy, please contact us via [email protected]

© 2020 Earthmoving Industry Engineering Pty Ltd trading as eiengineering. All Rights Reserved.

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